Answer: e. Certainly
Explanation: The condition of certainty is that where all possible results that can generate a decision are kept visible, this condition facilitates the moment of decision making and provides a manager with greater security of his actions.
Example: Company A is certain that the market has dropped 10% due to market studies that reveal that there has been a decline. However, company B did not carry out this investigation, which is why it is taken by surprise the situation.
